Counselling, EAP Counselling and Professional Supervision
- registered NDIS provider

Counselling is for people who require assistance with issues such as addiction, grief and loss, work and career issues, stress, anxiety, depression and self-esteem difficulties.

We provide telehealth, which means our service is available via Phone, Zoom and Skype, and we also see clients face to face while observing and adhering to Covid 19 safe practices.

Counselling is a process of talking about and working through personal problems with a counsellor. The counsellor helps you to address problems in a positive way by helping you to clarify issues, explore options, develop strategies and increase self-awareness. For some people, just the process of telling their story to a counsellor and being listened to, is very helpful.

Heidi is a professionally accredited counsellor, registered with the Australian Counselling Association. She is an objective professional with whom you can build a healing and trusting relationship. She is trained to offer many different types of assistance therapies, and she specialises in Narrative Therapy techniques. Heidi is also a registered NDIS provider.

Narrative Therapy
Narrative therapy is a method of therapy that separates a person from a problem. The person is not the problem, the problem is the problem (White, 1988/9, 2007).

It encourages people to rely on their own skills to minimize problems that exist in their lives. Throughout life, personal experiences become personal stories. People give these stories meaning, and the stories help shape a person’s identity.

Narrative therapy uses the power of these stories to help people discover their life purpose. This is often done by assigning that person the role of “narrator” in their own story.

Narrative therapy does not seek to transform the person in therapy. Instead, it aims to transform the effects of a problem. Its goal is to make space between a person and their issue. This makes it possible to see how a certain concern is serving a person, rather than harming them.
This process can help people develop greater self-compassion.

Self-compassion may help people feel more capable of change.

Narrative therapists also help people view their problems in different contexts. These contexts may be social, political, and cultural. This can influence how we view ourselves and our personal stories.

EAP Counselling
Employee Assistance Program Counselling assists employees who experience events, often unexpected, and that produce strong emotional responses, that temporarily overwhelms their ability to cope. These events or experiences may be personal or work related.

Our service helps workers maintain mental health wellbeing, in an increasingly complicated world. EAP counselling is a confidential service supporting employees to deal with issues and get back to leading a happy and productive life, both at home and in the workplace. We also teach self care practices.

Our EAP service provides businesses with the opportunity to reduce its people risks, over the long term and offer a value-added service to their employees.

The EAP process aims to improve productivity in the workplace by reducing the incidence of absenteeism, the effects of stress, anxiety, depression and other symptoms that can sometimes negatively impact the working environment and place considerable pressure on people in human resources roles.

Professional Supervision
People in helping professions as well as all counsellors regardless of experience, need Supervision. Participating in Professional Supervision, assists practitioners to development their skills, personal well-being and professional growth.

Those who need and benefit from Professional Supervision include any person whose job has a significant component that involves them dealing with people in crisis.

Most professionals who work in the Human Services industry, include: Allied Health Professionals, Counsellors, Professional Supervisors, Career Practitioners, Social Workers, Student Counsellors, Youth Workers, Ministers, Clergy, Nuns and Chaplains.

Business Professionals include: Educators such as Principals, Deputies, HODs, Deans, Teachers.

"Clinical supervision is regarded as a key method for helping to avoid burnout and maintain professional wellbeing, as well as for holding mental health professionals accountable" (Watkins 2012). 

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